Privacy Policy

Last updated: 2026

This Privacy Policy explains how Axion Group (“we”, “us”, “our”), headquartered in Dubai, United Arab Emirates, collects, uses and safeguards personal data provided by visitors of this website (“Site”). It also describes the choices available to you regarding the use of your personal data. This notice is written for a general business audience and does not constitute legal advice.

1. Who we are

Axion Group supplies specialised printing inks, coding consumables and related production solutions supplied for pharmaceutical manufacturing applications, primarily serving pharmaceutical manufacturers and their distribution partners worldwide.

2. What information we collect

Information you provide through forms — such as name, company, country, business email, phone number, and the details of your enquiry (e.g. sample requests, distributor enquiries, technical support requests).
Communications — records of correspondence you send us via email, phone, WhatsApp or the contact form.
Technical data — IP address, device type, browser, operating system, and pages visited on the Site.
Cookies and analytics — see our Cookie Policy for details of the cookies set on this Site and how consent is managed.

We do not knowingly collect information from children. This Site is intended for business use.

3. How we use your information

To respond to your enquiries, sample requests and quotations.
To fulfil orders and administer commercial relationships with distributors and partners.
To provide technical product information (subject to application testing on your side).
To improve the Site, our product content and customer experience.
To comply with applicable legal, tax and regulatory obligations in the United Arab Emirates and, where relevant, in the country of the recipient.

4. Legal bases

Where the EU/UK GDPR applies, we rely on: (a) your consent (for optional analytics cookies and marketing communications where relevant), (b) the necessity to take steps at your request before entering into a contract, (c) our legitimate interests in operating and improving a B2B website, and (d) compliance with legal obligations. Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021, “PDPL”), we process personal data on comparable lawful bases.

5. Sharing of information

We do not sell personal data. We may share it with:

Specialist manufacturing and international supply partners, strictly to fulfil your enquiry or order.
Service providers (hosting, analytics, email delivery, CRM) that process data on our behalf under contract.
Public authorities where required by law.

Any international transfer will use appropriate safeguards recognised under applicable law.

6. Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including satisfying any legal, accounting, or reporting requirements. Enquiry data is typically retained for up to 24 months from last contact unless a longer period is required.

7. Your rights

Subject to applicable law (GDPR, UAE PDPL and equivalents), you have rights of access, rectification, erasure, restriction, objection, and data portability, as well as the right to withdraw consent at any time where processing is based on consent. You may exercise these rights by contacting us at info@axion-grp.com. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

8. Security

We apply reasonable administrative, technical and organisational measures to protect personal data. However, no method of transmission over the internet is entirely secure.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated on this page with an updated “last updated” date.

10. Contact

Questions or data subject requests can be sent to info@axion-grp.com or by post to Axion Group, CWS-1V-228205, Amber Gem Tower, Ajman, UAE, Dubai, United Arab Emirates.